What Information We Gather and Why
When you register, we collect your name, email address, mobile number and account credentials. During payment, we record transaction references tied to JazzCash, Easypaisa or Raast — but we never store your full wallet PIN or bank password. Browsing data, device type, IP address and session
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activity are logged automatically to keep your account secure and detect unusual access. If you contact our support team, that conversation is also retained so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors —
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such as when a Raast transfer is verified or an Easypaisa withdrawal is confirmed — is limited strictly to what those processors need to complete the transaction. Your information is held only for as long as required to operate your account or meet any applicable legal
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obligation, after which it is deleted or anonymised. Pakistan-based account holders can request a copy of their stored data or ask us to correct inaccurate records at any time through the contact paths below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.